Maximise digital customer interactions with latest messaging enhancement
Did you know that 78 per cent of all carsales traffic* comes via smartphone?
With the latest refinements to AutoGate’s SMS Auto Response, maximising dealer exposure to this traffic flow is easier than ever.
A new capability that links buyers directly to your dealer site via your SMS Auto Response has been deployed, making a more seamless connection between customer and dealer via a ‘Dealer Website’ button, which has been added to AutoGate’s Dealer Management section for greater SMS customisation.
Three keys to ‘putting your inventory in customers’ pockets’
- Include key details that will help the potential buyer, such as best contact number, email address, your current COVID-19 policy and when they can expect to hear from you.
- Don’t switch to calling or emails if SMS is the customer’s preferred communication method.
- Be flexible. 39 per cent of carsales sessions occur outside of traditional 9am to 5pm business hours*… that hot lead can come at any time.
For more information, please contact your carsales Digital Account Manager, or send us an email.
*Source: carsales internal data, August 2021
