Making Every Lead Count
Tips & Insights
5 min read
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Tips & Insights
5 min read
At a time when every buyer matters, dealers need every edge they can get. Not just to generate leads, but to convert them. That’s why our recent enhancements to both AutoGate and our retail sites are focused on one clear goal: helping you make every lead count.
From AI-powered insights to a more personalised buyer experience and better ways to connect, these updates are designed to help your team move faster, respond better and give your team the best opportunity to convert more.
Your sales team handles call after call, but important buyer signals can often get lost in the rush. Did they mention they needed financing? Were they shopping for their teenager? Were they unsure about budget?
Now live, AutoGate’s AI-powered call summarisation^ automatically captures every conversation, highlighting key buyer signals and concerns. No more scrambling to remember what someone said three calls ago, or wondering which follow-up approach will resonate.
When your team knows what matters to each buyer, from budget to timing, they can tailor follow-ups and close deals faster. And when those conversations happens in AutoGate, it’s easier to keep track, stay aligned and build momentum across the team..
You call a fresh lead back, but they don’t answer. Unknown numbers get screened, callbacks get delayed, and momentum gets lost.
Coming soon, voice calling from within the AutoGate app will make it easier to connect with buyers at the right moment. When a carsales app user receives a call, they’ll see your dealership name and the exact car they enquired on. That instant recognition builds trust.
This transforms cold callbacks into expected conversations. Buyers know who’s calling and why, making them far more likely to answer. Your team spends less time chasing and more time having actual conversations.
You’re already calling from your mobile, this way just does it smarter. Simply make the call through the AutoGate app to unlock the benefits.
We’ve also introduced updates to carsales network marketplaces to help you engage buyers with higher intent with customised homepages that feature recently viewed and saved vehicles, along with suggested alternatives.
These tailored experiences are designed to drive repeat visits and enrich enquiry quality. When your inventory is shown to buyers based on genuine interest and on-site actions, you’re not just generating more traffic, you’re connecting with people more likely to convert.
It’s smarter exposure that drives higher-intent engagement without the added effort.
These updates not only help your team build that trust from the first interaction but also enable them to work smarter with every lead and convert more enquiries into sales. To find out more, speak to your carsales representative about getting more out of AutoGate today.
^ Call summarisation utilises AI to generate summaries from call recordings and may contain inaccuracies or omissions. These summaries are intended for convenience only.
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